At Canar Telecom, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.canar.sd] . By using our Site, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
• Personal Data: Name, email, phone number, address, and other details provided when contacting us, subscribing to services, or filling out forms.
• Usage Data: IP address, browser type, device information, pages visited, and interactions with our Site (via cookies and analytics tools).
• Payment Data: If applicable, transaction details for purchases (handled securely via third-party payment processors).
2. How We Use Your Information
We use your data to:
• Provide, operate, and improve our services.
• Respond to inquiries and offer customer support.
• Process transactions and send service-related notifications.
• Analyse Site usage for optimization and marketing purposes.
• Comply with legal obligations and prevent fraud.
3. Sharing of Information
We do not sell your personal data. However, we may share it with:
• Trusted third-party service providers (e.g., payment processors, hosting providers).
• Legal authorities if required by Sudanese law.
• Affiliates or partners only for service-related purposes.
4. Data Security
We implement industry-standard measures (encryption, firewalls, access controls) to protect your data. However, no method is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Tracking Technologies
We use cookies to enhance user experience. You can disable cookies via browser settings, but some Site features may not function properly.
6. Your Rights
You may:
• Request access, correction, or deletion of your personal data.
• Opt out of marketing communications.
• Withdraw consent (where applicable).
Contact us for requests via the details in Section 9.
7. Third-Party Links
Our Site may link to external websites. We are not responsible for their privacy practices, so review their policies separately.
8. Changes to This Policy
We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated "Last Revised" date.
9. Contact Us
For questions, complaints, or requests regarding this Privacy Policy, contact us via:
• General Inquiries: [info@canar.sd]
• Customer Support & Complaints: [wecare@canar.sd]]
• Phone: 15000
• Address: [Canar Telecom Headquarters, Sudan]